Our Service Pledge

TPB Foods may have come a long way since the days of Tim Pollitt’s local Butchers shop serving the local community, but serving our now nation-wide customers, as if they were our family and friends remains at the very heart of our business and brand values. We work very hard to serve the catering industry to the best of our ability so sit back, relax, and let us cater to meet all your meaty needs.

We offer a 24-hour ordering system, a friendly and knowledgeable customer service team, bespoke product ordering tailored to your requirements, skilled butchers managed by highly experienced Factory Managers, and dedicated delivery drivers; all who all work together as part of the TPB family to ensure a super smooth customer service experience, from order through to professional product fulfilment, to a competitive pricing structure and robust delivery network.

The provision of superior service standards are paramount to us at TPB Foods. Our service pledge is an integral part of our brand offering - to deliver prime, quality produce at competitive prices, where superior service comes as standard.